- Oracle Siebel CRM Implementation Services
Estuate's Oracle Siebel CRM applications compile all direct customer interaction processes into one database that serves as an informational resource about customers and their relations with your company. Our custom applications are tailored to your specifications.
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- Oracle Siebel CRM Implementation Services
Estuate's Oracle Siebel CRM applications compile all direct customer interaction processes into one database that serves as an informational resource about customers and their relations with your company. Our custom applications are tailored to your specifications.
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- Our Customer Stories
Join the growing list of KANA customers who have achieved double-digit increases in customer satisfaction while reducing calls by 20%. They include hundreds of companies around the world, and about half of the Fortune 100.
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- Our Customer Success stories
At Estuate we believe that we are a leader in Product Engineering Services and unmatched Oracle and IBM product knowledge. Read our success stories to learn how leading organizations are finding unbeatable value, performance and reliability with Estuate.
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- Our Customer Success stories
At Estuate we believe that we are a leader in Product Engineering Services and unmatched Oracle and IBM product knowledge. Read our success stories to learn how leading organizations are finding unbeatable value, performance and reliability with Estuate.
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- Our Video Case Studies
Interesting and informative Video Case Studies on Kana's Customer Service Solutions.We believe that good experiences build great brands. That's why we're dedicated to building the innovative solutions that deliver them—to our customers and yours.
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- Outcome Metrics vs Ego Metrics
This January, a CMO of a large company told me she was thrilled that her team tweeted 1.2 million times in 2012—surpassing its goal of 1 million. These kinds of “ego metrics”—website page views, Facebook fans, conference attendees, etc.—look great on a dashboard but don’t really move the needle for the business. I believe we should track outcome metrics, not activities.
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- P.V. Kannan | Our vision is to make customer interaction fun
Bangalore: P.V. Kannan is CEO and co-founder of 24/7 Inc., a predictive analytics-led customer service firm based in the US that boasts top banks, credit card companies and airlines as clients.
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- Predicting Customer Interactions
Predicting customer interactions has never been simpler. 247’s predictive analytics solution coordinates customer interactions across all channels & automates successfully customer journeys. PX automatically improve the experience with each interaction.
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- Predictive Analytics for Predicting Customer Interactions
The Predictive Experience (PX) platform from [24]7 is the predictive analytics solution that automates customer journeys across all major self-service channels. PX automatically learns from each interaction to improve the experience for the next interaction
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- Predictive Customer Experience Solutions
247-Inc.’s predictive customer experience, (PX) platform is the first to deliver an unmatched end-to-end experience across online, speech & mobile channels. Providing predictive customer experience solutions, it leverages customers to be more confident.
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- Predictive Experience Platform
“[24]7’s Predictive Experience (PX) platform is the first to deliver an unparalleled end-to-end experience across online, speech and mobile channels. By leveraging PX your customers become more confident utilizing self-service, live chat or voice.
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- Predictive Experience Platform
[24]7 Predictive Experience Platform uses big data, prediction, and real-time decisioning to deliver better sales and customer service outcomes across your online, mobile, and voice channels.
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- Professional Inquiry Management Services
DMP's Inquiry Management Services ensures that every inquiry is promptly responded to, quickly qualified & suitably addressed. DMP's reps quickly engage prospects responding to your campaign to obtain all information essential to process the inquiry efficiently.
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- Px Mobile Late Payment
[24]7 Inc. introduces Late Payment app, the latest solution in [Px] Mobile family of Customer ServiceApps. With the Late Payment app credit card customers can easily make payment when ever they want.
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- Px Mobile On Boarding
[24]7 inc. introduces On Boarding, the latest solution in [Px] Mobile family of Customer Service Apps. With the On Boarding app you can Anticipate your Customers' Questions and Challenges and you can personalize offers and new services to your customers all by a simple tap of the screen.
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- Px Online Mileage Travel
[24]7 Inc. introduces Mileage Travel app, the latest solution in [Px] Online family of Customer Service apps that anticipates your customer intent.
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- Px Online- Web self service
247-Inc. Px Online, the online customer care and web self service that maximize the effectiveness of online investments. It leverages existing web site infrastructure to monitor visitor behavior, detect snags &leads customers through challenging journeys.
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- QBE Partners with GlobalLogic to Enhance Business Processes & Customer Care
GlobalLogic announced today that QBE Insurance Group, Buenos Aires has selected the product development company as a key technology partner.
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- QuEST Global selected Strategic Partner to Airbus Military Customer Services
QuEST Global Engineering has been selected as the Strategic Partner to Airbus Military Customer Services for Technical Publications.
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