- [24]7 Closes Transaction for Microsoft Assets
24]7 today announced that it has closed the transaction related to Microsoft’s interactive self-service assets, announced on February 7, 2012. This has resulted in the merging of clients, people and technologies into [24]7, and also includes an R&D partnership, long-term IP licensing, and Microsoft taking an equity stake in [24]7
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- [24]7's Big Data Predictive Analytics, Outcome-Based Model, and Machine Learning to Improve the Customer Experience
[24]7 Inc Press Release: CAMPBELL, CA, Jul 26, 2012 (MARKETWIRE via COMTEX) -- [24]7, the intuitive consumer experience company, today announced that it has been recognized by Ovum as a leader for its real-time decisioning (RTD) solutions, in the analyst firm's latest report.
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- Bringing Big Data to Customer Service
Our “Anticipate-Simplify-Learn” framework isn’t about specific technologies; it is about our commitment to helping large organizations to serve customers like never before. Consumers are demanding an experience that’s uniquely designed for them. For [24]7, that represents a mandate to deliver a flexible framework that adapts to new interfaces, new devices, user preferences and future technology innovations.
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- Consumer experience
UK consumers are now willing to take action when faced with poor customer service, according to new research released todayby intuitive consumer experience company [24]7.
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- Customer Experience Apps
[24]7 inc. provides excellent intuitive customer experience solutions that makes life simple for consumers to connect with companies. Our software helps companies predict what the customer wants and get the same accomplished in the simplest way possible
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- Intuitive Customer Experience
24/7 Inc., the intuitive customer experience company, provides software and services that make life simple for consumers to connect with large companies to get things done. It helps companies anticipate, simplify and learn from the interactions so that future experiences get better all the time
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- Intuitive customer experience solutions
247-Inc., provides excellent intuitive customer experience solutions that makes life simple for consumers to connect with companies. Our software helps companies predict what the customer wants and get the same accomplished in the simplest way possible.
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- Intuitive customer experience solutions
247-Inc., provides excellent intuitive customer experience solutions that makes life simple for consumers to connect with companies. Our software helps companies predict what the customer wants and get the same accomplished in the simplest way possible.
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- one-third of consumers have switched suppliers after bad customer service
[24]7 announced that UK consumers are now willing to take action when faced with poor customer service, according to new research released today. More than one-third of consumers have switched suppliers as a result of bad service and three in ten have not signed up to a service because of the bad customer service they received initially.
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- Px Online Mileage Travel
[24]7 Inc. introduces Mileage Travel app, the latest solution in [Px] Online family of Customer Service apps that anticipates your customer intent.
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- Raising Eyebrows…and the Customer Service Bar
As you may have noticed, [24]7 has a new face, and we’re raising awareness these days--as well as some eyebrows (see 1:52 in the video, where what we’re doing is so futuristic it’s compared to “fantasy life”)—across the industry with our recent partnership news with Microsoft, and the honest comments we’ve made on what we like to call the “Customer Service Stone Age”—basically the currently state of customer service and how technology can be leveraged to improve the customer experience.
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