• Customer Focused Support Team
  eGestalt has a first-rate customer-focused support team that is committed to helping customers effectively manage security governance risk & compliance. Our support staff has knowledge of the product's many features & is well qualified & trained to answer customer-specific questions
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• Customer Research to Better Understand Customer Needs
  Collaborate your product planning with your customers and learn directly from your customers through GlobalLogic’s customer research. Innovation Games® to help our clients better understand their customers’ needs and deliver high-value products and services
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• Customer Returns Management
  Customer Returns are an important part of any supply chain, and if an enterprise does not pay attention about the reverse flow of products, it could indicate that an important aspect is being missed out.
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• Customer service Better Practices
  What is the ideal service experience for your customers? What are the real world constraints your business faces every day? Talk to KANA experts and use our resources to achieve a better balance.
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• Customer Service Chat
  KANA Response Live combines customer self-service with escalation for outstanding support experience.It automatically routes messages to the right queues,enables live customer service chat sessions, pre-formats replies & supports quick transfers & conferences with full session transcripts"
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• Customer Service Chat and Collaboration
  KANA Response Live combines customer self-service with escalation for outstanding support experience. It automatically routes messages to the right queues, enables live customer service chat sessions, pre-formats replies & supports quick transfers & conferences with full session transcripts"
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• Customer Service Community Overview
  Here, you will find thought leadership, insightful comments, tactical advice and how-to’s on current products. Use our Communities to partner with us, publish your successes, and get answers to your questions.
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• Customer Service Consulting – Thought Leadership
  KANA's Global customer service consulting has unmatched experience defining, planning & deploying multichannel CRM projects from the agent desktop to every interaction channel imaginable, including voice, chat, email, IVR & even mobile devices
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• Customer Service Education Services – Unique Learning
  KANA customer service education solution provides comprehensive instructional programs for customers, partners & internal employees. Courses offered by our Education Services cover a wide variety of topics including installation, configuration, support & maintenance, system administration & customization
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• Customer Service Experience Management
  Design your ideal service experience and implement it alongside the technology you already have. Roll out changes in minutes, not months. That’s the promise of Service Experience Management (SEM), and we at KANA deliver on that promise with KANA 10
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• Customer Service Experience Management
  Design your ideal service experience and implement it alongside the technology you already have. Roll out changes in minutes, not months. That’s the promise of Service Experience Management (SEM), and we at KANA deliver on that promise with KANA 10
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• Customer Service Implementation to Rapidly Achieve your Goals
  KANA & its partners work side-by-side with your organization to implement a solution that turns your customer service strategy into real business benefits. Our customer service implementation includes a full range of technical design, deployment & program management capabilities
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• Customer Service Implementation to Rapidly Achieve your Goals
  KANA & its partners work side-by-side with your organization to implement a solution that turns your customer service strategy into real business benefits. Our customer service implementation includes a full range of technical design, deployment & program management capabilities
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• Customer Service Software Solution
  KANA is the recognized leader for customer service software solutions for the world’s largest brands. Our solutions are focused around Service Experience Management, eService, Knowledge Management & Consulting Services
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• Customer Service Strategy – Roadmap to Success
  KANA customer service strategy can help you establish quantifiable business goals & a strategic roadmap to ensure the success of your project. We will help your team develop an understanding of industry best practices & envision your future customer service solution
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• Customer support/Systems Support Analyst - Job
  Are you looking for job opportunity as a Customer support analyst? Apply today at Estuate - http://goo.gl/BzVTZb
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• Demand for customer insights driving need for text analytics
  Open ended customer responses provide valuable insight and allow an enterprise to stay close to the pulse of their public image and respond accordingly.
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• Drive Customer Success Using Big Data and Translation
  In this webinar, Sue Feldman, Research Vice President at IDC and Daniel Marcu, Chief Scientific Officer at SDL will discuss enterprise data trends, what companies are doing with that information and the impact of language.
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• Enhanced Product Analytics for Sales
  Glassbeam’s product analytics for sales can help increase revenue by competently identifying cross-selling and up-selling opportunities.
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• eService Solution - Complete, Reliable and Power to Scale
  "KANA’s eService solutions have been highly praised for their completeness, reliability & power to scale. Our eService lets you offer consistent service across multiple channels, at very high volume. Our Intelligent business rules automate eService processes, like queue management etc "
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