• New videos for SDL Trados Studio 2011
  The latest version of SDL Trados Studio 2011 has been out for a few weeks and we have already received a lot of positive feedback on the new features and improvements. We have also produced video content to help you quickly familiarize yourself with the new functionality.
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• News Category: Clients and Partners
  SDL, a provider of global information management solutions, has been selected by EXFO Inc., a provider of test and service assurance solutions. SDL technology will be used to provide workflow and project management control and to centralize translation memory and terminology databases for reuse of previously translated content.
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• No more RTFM and better CXM. OMG! It turns out that people do read the manual
  A while back, I talked about Technical Documentation not being sexy. It isn't. I mean, how many analysts, bloggers and commentators really want to deliberate the whys and wherefores of the user manual that no one reads, or the troubleshooting guide no one searches for? In the big shiny world of CXM, this unsexiness doesn't fly. But let's not confuse sexiness with the stuff that really matters to customers.
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• Online is where you are #realworld #online
  I'm early, waiting at a restaurant for friends. On my way, I checked out this restaurant's menu on their mobile website so I have a good idea of what I'll order. In fact, I already ordered a special cocktail that had rave reviews on a 3rd party website.
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• Only 13% of users take advantage of all the features available in their software
  I was recently searching the popular translation industry website ProZ.com to see if a member of their community had posted a question on the use of translation software.
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• Over the Hill
  On Friday 9th November 2012 myself and 30 odd other keen and not so keen cyclists will be heading out of London Heathrow to take on the 440km cycle trek over 6 days through the foothills of the Himalayas, reaching the dizzy heights of 2,000 feet above sea level. The distance certainly isn’t a problem but when you include massive inclines and low oxygen levels, you can’t help but think it’s not going to be easy because it isn’t, especially for a group who would only cycle once or twice a week!
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• Partner Knowledge Series: SDL SM2 Social Intelligence
  SDL SM2 is a business intelligence platform that provides visibility into social media and lets you tap into a powerful data resource; your customers' direct thoughts and opinions.
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• Predicting Purchase Behavior - How We Do It
  I'm excited to share that SDL placed Silver for the Quality in Research Award at the ARF Great Mind Awards for measuring and predicting B2B customer commitment. To provide a bit more context behind this award, I'll explain more in-depth the work that led up to predicting customer commitment and why it's crucial to implement predictive analytics into business strategies.
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• Presidential Election social data points towards a narrowing of discourse
  ‘Protecting the middle class’ (+1.4 per cent) and ‘Jobs/Economy’ (+9.2 per cent) saw the highest increase in the share of conversations emanating from the Swing States when we explore the social data conversations. ‘Jobs/Economy’ remained the most discussed issue and ‘Budget deficit’ stayed the second most discussed one.
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• Product Commitment - How to Maintain and Increase Market Share While Addressing New Competition
  Join us for part 1 of the The Customer Commitment Webinar Series - How to Influence Customer Behavior to Achieve Business Goals.
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• Professional Translation Services For Effective Content Translation
  The success of every modern globalized business lies in the effectively managing the multicultural and multilingual customer base and retaining them.
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• PX Speech - Speech Self Service Application
  PX Speech from [24]7, redefines IVR by enabling speech self-service that’s conversational, intuitive and easily integrated with your online and mobile channels. It integrates with your existing call center infrastructure to transfer CTI information to voice agents.
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• Px Speech - Speech Self-service
  247-Inc.’s Px Speech redefines IVR by enabling speech self-service that is conversational and effortlessly integrated with online and mobile channels. It easily integrates with all existing call center infrastructure to transfer CTI information to voice agents.
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• Quality control in SDL Trados Studio – learn to use the powerful features of QA Checker 3.0 and SP2
  Learn how to verify your project by using the advanced verification features of QA Checker 3.0 and other options introduced in SP2.
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• Real-time Data Center Automation
  nSolutions data center automation solution enables IT to leverage real-time visibility and policy-based controls to ensure compliance automatically across data center and cloud infrastructure resources.
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• Reasons to Invest In Automated Translation Solution?
  The universal truth of businesses (online or otherwise) is to be able to increase the productivity and maximize revenue in a consistent manner.
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• Recent Trends & Solutions for Big Data Application Development
  Today the big data applications have gained prominence, as more and more enterprises are seeking to monetize the data and generate their business forward.
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• Role of Instant Translation In Global Communication
  Over the past few years cyberspace has been gaining momentum with every company launching their corporate websites online. The question is how is it that some companies manage to consistently stay amongst the “most visited” list. One can attribute it to the content quality and SEO work.
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• Scriptorium Webcast: Ensuring success with your CCMS
  Join Chip Gettinger from SDL for his insights from eight years of working with users of successful CCM deployments using DITA as a content model. He’ll present his findings, trends and tips for a solid adoption.
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• Scriptorium Webcast: Ensuring success with your CCMS
  Join Chip Gettinger from SDL for his insights from eight years of working with users of successful CCM deployments using DITA as a content model. He’ll present his findings, trends and tips for a solid adoption.
  in Public bookmarks with automated communication global information management process translation upcoming webinar by 2 users

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