- Barriers to Purchase; How Understanding the Customer Journey Can Help
As a researcher, it’s always a bit surreal to see yourself though a researcher’s eyes. It’s not something that happens very often; I’m usually too busy focusing on what others are doing rather than how I fit into the picture, particularly from a market research perspective.
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- Barriers to Purchase; How Understanding the Customer Journey Can Help
As a researcher, it’s always a bit surreal to see yourself though a researcher’s eyes. It’s not something that happens very often; I’m usually too busy focusing on what others are doing rather than how I fit into the picture, particularly from a market research perspective.
in Public bookmarks with automated communication customer experience global information intelligence management social system translation by 2 users
- Benefits of Advanced Communication Software Solutions
Communication has an important role to play that significantly attributes to the Quality of the Software.
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- Best Current Offering for Digital Experience Management
So it’s Forrester Wave time again and again we can be proud that Forrester have placed us highest on the “Current Offering” axis meaning that we could again collect the best product award, if they gave out awards for such things.
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- Big Language Opportunity Drives Developers to SDL Language Platform
SDL today announced a significant increase in the adoption of SDL OpenExchange over the last year, driven by the increasing business challenges triggered by Big Data and Big Language.
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- Bonjour? Êtes-vous là? --> Hello? Are you there?
A quick stroll through the local shopping mall is enough to remind one that the holiday season has begun. Though December is often filled with the wonderful things Michael Bublé croons about, like sugar cookies, snow and sleigh rides, this time of year also seems to simultaneously bring a season of long lines, crazed bargain hunters and deciphering how to put a 42 piece robot together.
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- Brits Turn to the Net as Online Christmas Shopping Overtakes In-store Spend
SDL the leader in Global Information Management, has today released new research which reveals consumers plan to spend the majority of their Christmas shopping budget online this December.
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- CATs, Squirrels and Post Edited Machine Translation
Machine Translation is coming. Yes, it's been around for years, but now it's hitting the mainstream language industry - and you need to decide on your strategy.
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- Christmas came earlier! Free Q&A for Studio 2011!
Here we are, almost through 2012 (can you believe that?!), only weeks away from Christmas. We have a little present for all of you new to Studio 2011.
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- Common Mistakes Companies make in Handling a Brand Crisis
Join us as Kara Clark, Account Manager for the SDL Social Intelligence Division, guides you through the most common mistakes companies make when dealing with a brand crisis.
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- Communications Software Solutions
GlobalLogic works with some of the world’s largest communications software vendors and Tier-1 & Tier-2 mobile operators,wireline carriers,and cable companies to accelerate their R&D initiatives and integrate third-party solutions into their networks and systems
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- Content: take it apart, remix, put it together
Many organizations put tremendous effort into creating well-written, cleverly designed content. Often this content is developed for specific target audiences and distribution channels.
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- CSA Examines How Fortune 500 Companies Use Translation
It has become commonly accepted in today’s market that if a buyer can’t read it they are not going to buy it. This has caused a widespread influx in the need for accurate translations for enterprises that want to sell internationally or are just beginning to enter new markets.
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- CSA Examines How Fortune 500 Companies Use Translation
It has become commonly accepted in today’s market that if a buyer can’t read it they are not going to buy it. This has caused a widespread influx in the need for accurate translations for enterprises that want to sell internationally or are just beginning to enter new markets.
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- Customer Commitment is NOT Loyalty
Loyalty and commitment have been two words used synonymously in marketing for quite some time. As a marketer myself, I’ve always been prone to use the word loyalty. In fact, I’d venture to say that most of you reading this probably don’t often hear of or think of building “customer commitment” instead of “loyalty”. As I’ve continued to delve deeper into learning about methods for enhancing the customer experience (something I’m frequently tied into as part of the Social Intelligence team), my perspective has started to change.
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- Customer Commitment Webinar Series, Part 1: A look into the Launch of the Microsoft Surface vs. Surface Pro
Join us for part 1 of the The Customer Commitment Webinar Series - How to Influence Customer Behavior to Achieve Business Goals. In this webinar, we will look specifically at Microsoft’s recent product launches, from pre to post launch, of the Microsoft Surface and Microsoft Surface Pro.
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- Customer Experience Summit, Amsterdam: An experience to remember
As anyone who has organized an event knows, it takes a tremendous amount of elbow grease to nail down the Who, What, When, Where and How... and sometimes to the detriment of the Why.
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- Customer Experience: You’re Global and They Want Local
I’m lucky in that on occasion I get to spend time standing in front of a room of bright folks from one of our customers and talk about industry trends and the challenges and opportunities facing the contemporary marketer in engaging with todays connected generation (or Generation C as Brian Sollis describes them) and last Friday was one of those opportunities.
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- Customer Experience: You’re Global and They Want Local
I’m lucky in that on occasion I get to spend time standing in front of a room of bright folks from one of our customers and talk about industry trends and the challenges and opportunities facing the contemporary marketer in engaging with todays connected generation (or Generation C as Brian Sollis describes them) and last Friday was one of those opportunities.
in Public bookmarks with communication enterprise global government management process server translation
- David Lynn, SDL and The Masters
For four days, every spring, golf fans turn their attention to The Masters. This year, SDL is following David Lynn. The 39-year old Englishman is partially sponsored by SDL and after day one of The Masters, he was tied for 3rd place. There are more than a few computer monitors around the office showing The Masters online stream.
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