• Solutions at Hand with IT Help Desk Software
  Technological evolutions over the years have changed the way enterprises conduct business operations. The widespread use of the internet today has led most of the enterprises to move towards e-commerce and online markets to offer their products and services.
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• Upcoming webinar on IBM Jazz Users- March14th & 15th
  Join this webinar to learn how to connect artifacts in Microsoft TFS, Atlassian Jira and HP Quality from an OSLC tool like the IBM RTC on March 14th and 15th 2012.
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• Video on ITSM Studio Overview
  The Kovair IT Service Management (ITSM) solution provides a workflow based configurable global platform for implementing IT Service Management processes distributed over multiple geographic locations and across multiple organizations accessed 24x7 over the web.
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• Webinar - Importance of Process in IT Service Management-ITSM
  Sky Basu, CTO of Kovair will briefing about introduction of Kovair & Overall process implementation. And also learn from Josephine Smith of Northrop Grumman how she and her team implemented ITSM processes at Northrop.
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• Webinar Cost Effective IT Service Management on the Cloud
  IT Service Management for Help Desk to Incidence to Problem to Change Management has been traditionally carried out with on-premise software license installations at high costs for procurement, continued maintenance, and consulting. New web- based multi- tenant tools from many companies now offer better and more complete products that are accessible 24X7 globally over the Cloud and are ITIL V3 compliant.
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• Whitepaper: ITSM Reporting for ITSM Process Areas
  The Kovair ITSM solution allows creation of a wide array of meaningful and easy- to-understand real-time ITSM reports for each ITSM process area with reliable data.
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• Whitepaper: ITSM Reporting for ITSM Process Areas
  The Kovair ITSM solution allows creation of a wide array of meaningful and easy- to-understand real-time ITSM reports for each ITSM process area with reliable data.
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