• IT Service Management
  With of the business services being managed by the means of Information Technology. Many organizations are thereby investing in Information Technology to achieve customer satisfaction. To be successful, organizations need to apply the principles of Service Management to achieve critical efficiencies of scale.
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• IT Service Management - ITSM
  The Kovair IT Service Management (ITSM) solution provides a workflow based configurable global platform for implementing IT Service Management processes distributed over multiple geographic locations and across multiple organizations accessed 24x7 over the web.
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• IT Service Management Solutions
  Kovair Global Lifecycle / IT Service Management (ITSM) Solutions provide a workflow based configurable global platform for implementing IT Service Management processes distributed over multiple geographic locations and across multiple organizations accessed 24x7 over the web.
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• ITSM (IT Service Management) Studio Overview
  The Kovair IT Service Management (ITSM) solution provides a workflow based configurable global platform for implementing IT Service Management processes distributed over multiple geographic locations and across multiple organizations accessed 24x7 over the web.If you are interested to learn more , please visit http://www.youtube.com/user/kovairmarketing?feature=watch
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• ITSM Implementation for Hexaware Technologies - Case Study
  This case study describes requirements of Hexaware Technologies, a global provider of IT and Process Outsourcing Services, for managing Application Support and Maintenance (ASM) operations, and its implementation of the Kovair ITSM Solution.
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• ITSM Reporting for ITSM Process Areas
  A well-managed IT services organization delivers quality IT services by minimizing risks and maximizing returns, while achieving enterprise goals. It is imperative that an organization focus on all the process areas of IT Service Management(ITSM) for optimal operations, which can be best served by using various metrics and reports.
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• ITSM Solutions-Bettering Customer Relationships
  Today’s enterprises though globally present face a highly competitive business climate wherein the role of technology effects their success. Though these enterprises are technologically sound need to survive through an aggressive competitive environment with high levels of customer satisfaction.
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• ITSM STUDIO : An Overview - Datasheet
  The Kovair IT Service Management (ITSM) solution provides a workflow based configurable global platform for implementing IT Service Management processes distributed over multiple geographic locations and across multiple organizations accessed 24x7 over the web. Kovair's ITSM solution is created based on the best practice guidelines of ITIL v3.
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• Kovair Omnibus Integration Demo for Charles Schwab
  Kovair is the innovation leader in Application Lifecycle Management -- ALM and IT Service Management -- ITSM solutions .Processes are implemented by Kovair's Omniprocess Workflow Engine.
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• Omnibus Story
  This webinar "Kovair Omnibus Story" is an self running vedio demo & is ment to assest you in understanding our product Omnibus Integration.
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• Part -5- Importance of Process in IT Service Management - ITSM
  Watch the Kovair webinar Part 4 to learn from Josephine Smith of Northrop Grumman how she and her team implemented ITSM processes at Northrop as she details continues on Incident Management ,change management and much more.
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• Part -6- Importance of Process in IT Service Management - ITSM
  Watch the Kovair webinar Part -6 as Sky Basu, CTO of Kovair ,Josephine Smith of Northrop Grumman answer the FAQs and detail on many other aspects of the industry.
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• Part-1 - Importance of Process in IT Service Management - ITSM
  Part 1- Sky Basu, CTO of Kovair will briefing about introduction of Kovair & Overall process implementation. And also learn from Josephine Smith of Northrop Grumman how she and her team implemented ITSM processes at Northrop.
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• Part-4 - Importance of Process in IT Service Management - ITSM
  Watch the Kovair webinar Part-4 to learn from Josephine Smith of Northrop Grumman how she and her team implemented ITSM processes at Northrop as she details on Change Management , Incident Management and much more .
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• Requirements management
  In today’s highly competitive fast-paced business environment, IT companies should be concerned not only about the kind of services that they provide but also how they provide.
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• Requirements management
  In today’s highly competitive fast-paced business environment, IT companies should be concerned not only about the kind of services that they provide but also how they provide.
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• Satisfy Customer and Business Requirements
  In today’s highly competitive fast-paced business environment, IT companies should be concerned not only about the kind of services that they provide but also how they provide.
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• Software as a Service (SaaS) Configured Solutions
  Software as a Service (SaaS) is a very highly discussed and written about topic in the Software industry in the recent past and Kovair now offers the same highly configurable and process engine based ALM and ITSM solutions with the SaaS alternative to On-Premise offering.
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• Software development life cycle
  Today’s enterprises though globally present face a highly competitive business climate wherein the role of technology effects their success. Though these enterprises are technologically sound need to survive through an aggressive competitive environment with high levels of customer satisfaction.
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• Solutions at Hand
  Technological evolutions over the years have changed the way enterprises conduct business operations. The widespread use of the internet today has led most of the enterprises to move towards e-commerce and online markets to offer their products and services.
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