What users hate most about Web sites Users have a short fuse when they are browsing the Web, according to Theresa Cunnington, senior usability consultant with services firm iFocus. "It doesn't matter how cool a Web site looks, if users find it impractical they will head to your competitor's site, which is only a click away," Too many sites are low on usability and high on annoyance applicationsweb in Public bookmarkswith website-designwebsites