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<item><title>What is CRM (Customer Relationship Management)?</title>
<link>http://www.salesforce.com/products/what-is-crm.jsp</link>
<description>Even Salesforce.com makes CRM sound like a doomed process from the start.</description>
<category domain="http://netvouz.com/wmrice?category=5886528533477289351"></category>
<author>wmrice</author>
<pubDate>Tue, 08 Apr 2008 14:38:52 GMT</pubDate>
</item><item><title>What is CRM (Customer Relationship Management)? - salesforce.com</title>
<link>http://www.salesforce.com/products/what-is-crm.jsp</link>
<description>crm - why use</description>
<category domain="http://netvouz.com/mbeharry?category=1725110843913230616"></category>
<author>mbeharry</author>
<pubDate>Tue, 27 Feb 2007 20:06:50 GMT</pubDate>
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