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<item><title>CRM customer service</title>
<link>http://www.kana.com/</link>
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<author>gr8seojason</author>
<pubDate>Mon, 13 Aug 2012 11:57:44 GMT</pubDate>
</item><item><title>Introduction to Customer Service Solutions</title>
<link>http://www.kana.com/</link>
<description>KANA helps the world’s best known brands master the service experience. Its customer service solutions help companies to create consistent, knowledgeable conversations with their customers across every channel like phone, email, chat and web.</description>
<category domain="http://netvouz.com/lillymark?category=5038404302206526589"></category>
<author>lillymark</author>
<pubDate>Thu, 13 Oct 2011 04:50:44 GMT</pubDate>
</item><item><title>Introduction to the leader in Service Experience Management</title>
<link>http://www.kana.com/</link>
<description>KANA helps the world’s best known brands master the service experience. Its customer service solutions help companies to create consistent, knowledgeable conversations with their customers across every channel like phone, email, chat and web.</description>
<category domain="http://netvouz.com/lillymark?category=5038404302206526589"></category>
<author>lillymark</author>
<pubDate>Thu, 10 Feb 2011 03:15:57 GMT</pubDate>
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