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<item><title>Whitepaper:  ITSM Reporting for ITSM Process Areas</title>
<link>http://www.kovair.com/itsm/itsm-reporting.aspx</link>
<description>The Kovair ITSM solution allows creation of a wide array of meaningful and easy- to-understand real-time ITSM reports for each ITSM process area with reliable data.</description>
<category domain="http://netvouz.com/lillymark?category=5038404302206526589"></category>
<author>lillymark</author>
<pubDate>Tue, 03 Jan 2012 04:55:45 GMT</pubDate>
</item><item><title>Whitepaper:  ITSM Reporting for ITSM Process Areas</title>
<link>http://www.kovair.com/itsm/itsm-reporting.aspx</link>
<description>The Kovair ITSM solution allows creation of a wide array of meaningful and easy- to-understand real-time ITSM reports for each ITSM process area with reliable data.</description>
<category domain="http://netvouz.com/lillymark?category=5038404302206526589"></category>
<author>lillymark</author>
<pubDate>Tue, 03 Jan 2012 04:53:48 GMT</pubDate>
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