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<description>Info about a link</description>
<item><title>Service Management Software</title>
<link>http://www.service-management-software.org/</link>
<description>iKode Service Desk X provide a broad range of professional fully integrated Serive Managemnt tool and offers a low cost of ownership yet comprehensive service desk, whether your want an ITIL whether you want an ITIL &quot;Out of the Box&quot; solution for your IT service management or simply need to map clearer business processes in customer services or facilities management. iKode Service Desk aimed at the service desk where speed of deployment, easy to use, low cost of ownership.</description>
<category domain="http://netvouz.com/chiryphp?category=197715098948334233"></category>
<author>chiryphp</author>
<pubDate>Tue, 22 Nov 2011 09:11:56 GMT</pubDate>
</item><item><title>Free Customer Service Software</title>
<link>http://www.service-management-software.org/</link>
<description>iKode service desk is a customer support tool, FAQ and help desk system. Can be used to provide support to an online community, by solving tickets, adding a comprehensive FAQ section and interacting with users via emails.</description>
<category domain="http://netvouz.com/chiryphp?category=197715098948334233"></category>
<author>chiryphp</author>
<pubDate>Tue, 22 Nov 2011 09:10:32 GMT</pubDate>
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