http://netvouz.com/tecruit/tag/discipline?feed=rss tecruit's bookmarks tagged "discipline" on Netvouz http://www.answers.com/topic/it-service-management IT Service Management (ITSM) is a discipline for managing large-scale information technology (IT) systems, philosophically centered on the customer's perspective of IT's contribution to the business. ITSM stands in deliberate contrast to technology-centered approaches to IT management and business interaction. About Technology tecruit Thu, 15 Feb 2007 12:53:11 GMT