http://netvouz.com/papyruscms/tag/twitter?feed=rss papyruscms's bookmarks tagged "twitter" on Netvouz http://www.bivingsreport.com/2008/zapposcom-a-twitter-case-study/ The Bivings Report discusses how Zappos.com has embraced Twitter as a means of putting "a human face on the company and engag[ing] with customers more deeply." papyruscms Mon, 12 May 2008 17:12:47 GMT