Netvouz / lillymark / tag / overall http://netvouz.com/lillymark/tag/overall?feed=rss lillymark's bookmarks tagged "overall" on Netvouz Importance of Process in ITSM http://www.youtube.com/playlist?list=PL9DDBBFA5B3C5BC94 Sky Basu, CTO of Kovair will briefing about introduction of Kovair & Overall process implementation. And also learn from Josephine Smith of Northrop Grumman how she and her team implemented ITSM processes at Northrop. lillymark Fri, 16 Aug 2013 06:42:16 GMT