http://netvouz.com/lillymark/tag/itsm-implementation?feed=rss lillymark's bookmarks tagged "itsm-implementation" on Netvouz http://www.kovair.com/itsm/itsm-implementation.aspx This case study describes requirements of Hexaware Technologies, a global provider of IT and Process Outsourcing Services, for managing Application Support and Maintenance (ASM) operations, and its implementation of the Kovair ITSM Solution. lillymark Tue, 24 Jan 2012 09:06:22 GMT