http://netvouz.com/lillymark/tag/customer?feed=rss&pg=7 lillymark's bookmarks tagged "customer" on Netvouz http://247-inc.com/content/keep-humans-out-service-247 “[24]7’s cloud based service helps improve the customer experience while cutting out call centre conversations. The system works by tracking what the visitor is doing when they go onto a company website, analyzing patterns & then directing them to the most useful information lillymark Fri, 23 Nov 2012 11:55:31 GMT http://blogs.wsj.com/venturecapital/2012/02/07/in-customer-service-push-microsoft-invests-in-247-which-acquires-voxify/ Microsoft is trying to fix that. It has struck a broad-ranging partnership with a Silicon Valley company called 24/7 (formerly 24/7 Customer) that uses large-scale data analytics to try to predict what customers want in order to serve them better. lillymark Tue, 22 Jan 2013 04:23:27 GMT http://www.arraynetworks.com/support.html We are dedicated to exceeding your expectations - from day one, and as long as you own your Array equipment. To provide you with an always on application experience, 24 hours a day, 365 days a year, we offer a range of support services geared towards keeping your network running smoothly and efficiently. lillymark Wed, 24 Apr 2013 07:38:28 GMT http://www.youtube.com/watch?v=f08vBmC1uFk Lingotek CEO, Robert Vandenberg introduces Lingotek. lillymark Tue, 04 Dec 2012 10:05:29 GMT http://www.kana.com/ KANA helps the world’s best known brands master the service experience. Its customer service solutions help companies to create consistent, knowledgeable conversations with their customers across every channel like phone, email, chat and web. lillymark Thu, 13 Oct 2011 04:50:44 GMT http://www.kana.com/ KANA helps the world’s best known brands master the service experience. Its customer service solutions help companies to create consistent, knowledgeable conversations with their customers across every channel like phone, email, chat and web. lillymark Thu, 10 Feb 2011 03:15:57 GMT http://247-inc.com/ 24/7 Inc., the intuitive customer experience company, provides software and services that make life simple for consumers to connect with large companies to get things done. It helps companies anticipate, simplify and learn from the interactions so that future experiences get better all the time lillymark Wed, 09 May 2012 10:17:14 GMT http://247-inc.com/ 247-Inc., provides excellent intuitive customer experience solutions that makes life simple for consumers to connect with companies. Our software helps companies predict what the customer wants and get the same accomplished in the simplest way possible. lillymark Mon, 27 Aug 2012 04:22:21 GMT http://247-inc.com/ 247-Inc., provides excellent intuitive customer experience solutions that makes life simple for consumers to connect with companies. Our software helps companies predict what the customer wants and get the same accomplished in the simplest way possible. lillymark Mon, 27 Aug 2012 04:23:24 GMT http://www.sdl.com/community/blog/details/30146/it-professionals-and-your-customers IT Professionals (IT Pros) have a checkered reputation. The media and popular culture would have us believe that these people (in the media imagination they are ALWAYS men...) are granularly focused on arcane technical matters, inhabit server rooms (at work AND at home...) or basement developer shops, live on triple-caffeinated drinks (and beer) and various puffy and crunchy bagged snacks of questionable nutritional value. They rarely see the sun. When not working on their networks or their code, they inhabit online gaming worlds. lillymark Fri, 03 May 2013 04:48:42 GMT