http://netvouz.com/lillymark/tag/customer?feed=rss&pg=5 lillymark's bookmarks tagged "customer" on Netvouz http://www.kana.com/service-experience-management/stack.php Design your ideal service experience and implement it alongside the technology you already have. Roll out changes in minutes, not months. That’s the promise of Service Experience Management (SEM), and we at KANA deliver on that promise with KANA 10 lillymark Tue, 12 Apr 2011 12:02:23 GMT http://www.kana.com/customer-service-implementation.html KANA & its partners work side-by-side with your organization to implement a solution that turns your customer service strategy into real business benefits. Our customer service implementation includes a full range of technical design, deployment & program management capabilities lillymark Thu, 24 Mar 2011 04:45:08 GMT http://www.kana.com/better-practices/customer-service-implementation.php KANA & its partners work side-by-side with your organization to implement a solution that turns your customer service strategy into real business benefits. Our customer service implementation includes a full range of technical design, deployment & program management capabilities lillymark Mon, 23 May 2011 10:47:54 GMT http://www.kana.com/service-solutions/service-solutions.php KANA is the recognized leader for customer service software solutions for the world’s largest brands. Our solutions are focused around Service Experience Management, eService, Knowledge Management & Consulting Services lillymark Thu, 14 Apr 2011 06:05:32 GMT http://www.kana.com/customer-service-strategy.html KANA customer service strategy can help you establish quantifiable business goals & a strategic roadmap to ensure the success of your project. We will help your team develop an understanding of industry best practices & envision your future customer service solution lillymark Mon, 14 Mar 2011 05:05:20 GMT http://www.dice.com/job/result/10179895/Support001?src=19 Are you looking for job opportunity as a Customer support analyst? Apply today at Estuate - http://goo.gl/BzVTZb lillymark Fri, 04 Apr 2014 09:21:56 GMT http://www.sdl.com/community/blog/details/27078/demand-for-customer-insights-driving-need-for-text-analytics Open ended customer responses provide valuable insight and allow an enterprise to stay close to the pulse of their public image and respond accordingly. lillymark Thu, 04 Apr 2013 11:17:53 GMT http://www.sdl.com/events/lt/webinars/Using-Big-Data-and-Translation-to-Drive-Customer-Success.html In this webinar, Sue Feldman, Research Vice President at IDC and Daniel Marcu, Chief Scientific Officer at SDL will discuss enterprise data trends, what companies are doing with that information and the impact of language. lillymark Mon, 18 Jun 2012 09:22:09 GMT http://www.glassbeam.com/product-analytics-for-sales.php Glassbeam’s product analytics for sales can help increase revenue by competently identifying cross-selling and up-selling opportunities. lillymark Wed, 26 Sep 2012 04:30:12 GMT http://www.kana.com/eservices.html "KANA’s eService solutions have been highly praised for their completeness, reliability & power to scale. Our eService lets you offer consistent service across multiple channels, at very high volume. Our Intelligent business rules automate eService processes, like queue management etc " lillymark Thu, 17 Feb 2011 05:48:44 GMT