http://netvouz.com/kevinrights/tag/guided-agent-support?feed=rss kevinrights's bookmarks tagged "guided-agent-support" on Netvouz http://www.spicecsm.com/announcing-the-latest-release-of-spicecsm-2/ SpiceCSM is proud to announce a full telephony integration with the inContact NG platform. Read this article for more information. kevinrights Fri, 22 Jul 2011 07:05:14 GMT