Netvouz / imartin / tag / crm http://netvouz.com/imartin/tag/crm?feed=rss imartin's bookmarks tagged "crm" on Netvouz Salesforce Service Cloud - Community Management Is Really CRM 2.0 http://gigaom.com/2009/01/16/salesforce-service-cloud-community-management-is-really-crm-20/ Social Web > Marketing imartin Sat, 17 Jan 2009 11:02:21 GMT