http://netvouz.com/helenney/tag/customer?feed=rss helenney's bookmarks tagged "customer" on Netvouz http://myvesta.org/articles/articles/118/1/Bankruptcies-Increase-40-in-2007-No-End-in-Sight-Yet/Page1.html U.S. bankruptcies rose nearly 40% in 2007. I bet you thought I overlooked that story. Not at all. It was such an easy story to write that I just procrastinated doing it. helenney Mon, 07 Jan 2008 11:20:07 GMT http://myvesta.org/articles/articles/113/1/Fampk-MAXjet-Systemic-Customer-Service-Failures-Lead-to-Flame-Out-Crash-and-Burn/Page1.html MAXjet started strong but it wasn't all that long before cracks began to form and I admit I brushed them under the rug, but I also took the time to bring them to the attention of MAXjet headquarters as well. The best response I ever got was a form letter. Not a good sign. helenney Fri, 04 Jan 2008 10:49:19 GMT