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http://www.bestpractical.com/rt/

These are the public entries for this link:

• Best Practical Solutions, LLC:
  By rae in Bookmarks Bar > stuff > 2005-03 Mar with 2005-03 bar llc mar practical solutions stuff
• Best Practical Solutions, LLC:
  RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. The RT platform has been under development since 1996, and is used by systems administrators, customer support staffs, IT managers, developers and marketing departments at thousands of sites around the world.Written in object-oriented Perl, RT is a high-level, portable, platform independent system that eases collaboration within organizations and makes it easy for them to take care of their customers. RT manages key tasks such as the identification, prioritization, assignment, resolution and notification required by enterprise-critical applications including project m...
  By kfvd in linux with linux enterprise-grade ticketing system enables people intelligently efficiently

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