• HROA: IBM settlement provides lessons for outsourcing providers
  The recent IBM settlement of a class action lawsuit involving alleged wage law violations under the Fair Labor Standards Act (“FLSA”) is a lesson to employers of personnel who provide BPO services or who follow BPM scripts.
  in IT Outsourcing > Other Outsourcing News/Information with action alleged class ibm involving lawsuit recent settlement
• ITBusinessEdge: Lessons Learned from State Outsourcing Failures
  Not quite a year ago I wrote about what sounded like a pretty big outsourcing failure, involving a contract for IBM to take over IT and procurement services
  in IT Outsourcing > Other Outsourcing News/Information with big failure involving outsourcing pretty sounded wrote year

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